Top tens

I'm always trying to check in with students and get feedback about the classes and the general mood of the students. Here in no certain order are the top ten compliments and complaints I get from students.
Top ten compliments:
1. Love the instructors.
2. Love the music (the diversity and artists).
3. Love the different formats.
3. Love your floor:)
4. Great prices.
5. Love the routines (the dance moves).
6. Love the free promo items!
7. The Lite and low impact options.
8. You are my sunshine.
9. I miss you when I'm not in class.
10. I feel so much better when I'm done!(and not because I'm done)

Top 10 complaints...and I don't take these personally...if you don't get feedback how will you be able to improve and grow?
1.Too intense of a class (way to hard- too much cardio, too much high impact, very intense strength training)
2. Not intense enough (a LITE class that is supposed to be a Regular).
3. All standing classes all the time (or just too often.)
4. Shortened classes.
5. Canceled classes.
6. Not getting the promo items (either because we ran out or they couldn't make it to class).
7. Weird songs.
8. Weird choreography.
9. Technical diffculties (mic, stereo, restrooms, air conditioner to name a few)
10. A moody instructor:(